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All / Data / Engineer

Datacentre Engineer Contract

Role:                     Datacentre Engineer

Location:              Camberley, Surrey

Length:                 1 year

Rate:                     Market Rates (Inside IR35)

The Role:

We are looking for a Datacentre / Break fix server engineer for a 12-month project to work on HP, Dell & IBM Servers, server provisioning, rack, stack & configure servers.

Additional Responsibilities:

  • Troubleshoot hardware faults and arrange replacements.
  • Install and decommission redundant equipment.
  • Provide expert hardware support.
  • Responsible for proactive updating of customer and resolution of service.
  • Co-operate and work closely with all members of the support team to ensure efficient, productive and high-quality technical support and customer service to customers within the live Data Centre
  •  Liaise with onsite support engineers and within other sites.
  • Manage all incoming calls, emails to the data centre support function.
  • Respond to customers within agreed SLA.
  • Escalation processes: tickets to support management and other teams as required.
  • Escalate tickets to 2nd line against agreed timescales and continue to monitor these tickets to resolution.

Skills:

  • Candidates need to be HP and / or Dell accredited.

Shift work will be involved.

Job Overview

  • Date Posted:
  • Expiration date: 30th November 2024
  • Location: Camberley, Surrey
  • Job Title: Datacentre Engineer
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