SC Cleared Field Service Engineer Contract

Role:                                   SC Cleared Field Service Engineer

Location:                           Various, UK

Duration:                           17^th March 2025 – 30th May 2025

Rate:                                   £18.51 per hour (Inside IR35)

Role:

• Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract

• Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract

• Effective Management of disposals that go through their Hub as per contract

• Triage and perform hardware repairs of ‘in Warranty kit’ and liaise with vendors for parts and returns as per contract

• Locker replenishments where appropriate as per contract

• Highlight potential issues with service/potential service improvements to their Team Leader

• Follow any agreed processes and procedures either from the Authority (site regulations etc)

Skills:

• 2 year+ experience in a PC field service environment or PC field Workshop environment
• Hardware – Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs)

Other

• Candidates must hold or be willing to undergo SC Clearance
• Be able to join OOH rota and standby

Hold a full clean driving licence