CMDB Lead Contract

Role:                    CMDB Lead

Length:                6 Months – hybrid – 3 days per week.

Location:            Manchester

Rate:                    Market Rates (Inside IR35)

• Experience in Development, Integration, implementing, and customizing ServiceNow.

• Responsible for implementing ServiceNow ITOM suite Asset, CMDB, Discovery, Service Mapping and Event Management.
• Experience in Programming and Object-Oriented Programming (OOP).
• Strong understanding of the ServiceNow platform and CMDB concepts.
• Work on implementation, operation, and maintenance of one or more major CMDB products, Work on asset/CI discovery tools, both agent-based and agentless.
• Maintain the configuration management database (CMDB) and related system documentation, implement approved changes to CMDB structure including attributes and relationships.
• Plan, schedule and perform independent audits and audits on the CMDB, comparing contents with the IT infrastructure.
• Collaborate with the customer to ensure requirements are met and ensure the CMDB integrity.
• Produce and publish management reports from CMDB.
• Provide executive support to the Configuration Management Board, including scheduling meetings, developing agendas, assisting project managers who are on the agenda and assisting the Chair.
• Install, maintain and troubleshoots problems related to Configuration Control Board action items/issues..
• Identify and maintain all assets and features associated with the configuration items (CIs).
• Conduct configuration audits, correct issues as required, and identify process improvement opportunities.
• Ensure the accuracy of CIs within database
• Implementation of CMDB and around rules as well integration with CI discovery tools

Skills:

• 3 + years of ServiceNow experience covering ITOM suite Asset and CMDB.